Complex Care

We’re committed to ensuring that your service has a support plan to meet your precise needs.

Complex care services

At Standby Healthcare, we’re proud to partner with a variety of complex care services, supplying them with high-quality staff who have experience delivering person-centred care to individuals with significant health needs. We specialise in delivering support across the North East and North West, offering support for those with long term health conditions, learning disabilities, physical disabilities and a range of complex needs.

Why choose Standby Healthcare?

We’re committed to ensuring our staff understand the level of skill and responsibility required to provide support to those in a complex care setting and meet the emotional demands that come with this.

Our service operates 24/7, so you can rely on us to always have access to an experienced team member who understands your specific care requirements. Whether you need ongoing staffing support or urgent cover for last-minute shifts, we’re here to help.

Our recruitment team are equipped to respond quickly and efficiently, offering flexible solutions tailored to your staffing needs. Our clients also benefit from our user-friendly bespoke CRM system, which allows all clients the ability to manage and view their rotas in real-time alongside requesting additional cover with ease and oversight of candidate compliance.

Read some of our success stories

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We're dedicated to continuity and quality of care

We recognise the value of consistent care—not only for your team but also for the service users.

That’s why every staff member we provide undergoes extensive pre-employment checks as part of their onboarding (to ensure compliance is conducted in line with the highest standards) and comprehensive mandatory training is provided for delivering person centred care and following care plans.

We also offer in house specialist training such as Level 2 Safe Handling of Medication, Moving and Handling, Buccal, NAPPI and other bespoke training options as required by the service to adequately assist the individuals in the service. Our in-depth compliance process is in line with CQC standards and guidelines, which is inclusive of but not limited to ...